Accessibility Statement
General Policy At Zyndl Candle Co., we are committed to ensuring that our website is accessible to the widest possible audience, regardless of technology or ability. We believe that luxury and relaxation should be inclusive, and we are actively working to ensure our digital storefront is accessible to individuals with disabilities.
Standards and Guidelines We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which is the recognized international standard for web accessibility. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our Efforts To ensure our site meets these standards, we have taken the following steps:
- Technical Architecture: Our website is built on a modern framework (Kadence) designed with accessibility best practices in mind, including proper heading structures and HTML5 coding.
- Keyboard Navigation: We regularly test our checkout process and product pages to ensure they can be navigated without a mouse.
- Visual Standards: We monitor color contrast ratios to ensure text is readable for users with visual impairments.
- Continuous Improvement: We view accessibility as an ongoing effort, not a one-time project. We regularly review our site for potential issues.
Feedback and Assistance Despite our best efforts, there may be some content that is not fully accessible or is in the process of being upgraded.
If you experience any difficulty accessing our website, or if you need assistance purchasing a product (e.g., selecting a scent, reading ingredients, or completing checkout), please contact us. We will be happy to assist you directly.
- Email: hello@zyndl.com
We try to respond to feedback within 5 -10 business days.
Date This statement was last updated on January 28, 2026.